Getting to know: our Assessment and Referral Officers


Assessment and Referral Officers Courtney Mostert and Sonia Regan

Have you ever wanted to know what happens when a child or young person in care (or an adult from their lives) calls the Guardian for Children and Young People’s office with concerns about the child or young person’s rights and best interests? We sat down with our Assessment and Referral Officers Courtney Mostert and Sonia Regan to find out.

What is an Assessment and Referral Officer?

An Assessment and Referral Officer (ARO) is responsible for assessing all initial enquiries, including gathering information and determining if there is a role for the Guardian for Children and Young People’s (GCYP) Advocates.

What happens when a child or young person calls the GCYP?

When a child or young person first calls the GCYP they will be directed to us. We will gather information including their name and place of residence, their contact information, and the key issues they are concerned about.

We will attempt to determine if the young person is safe and if the Department for Child Protection (DCP) knows where they are. If the child or young person has a current Missing Person Report (MPR), the ARO has a duty of care to let DCP know of their contact with the child or young person. The ARO is also required to report any reasonable suspicion that a child is being abused or neglected to the Child Abuse Report Line (CARL).

Once the information has been gathered from the young person, the ARO, in consultation with the Principal Advocate and the Advocacy Team, will determine whether there is a role for GCYP.

Can an adult call on behalf of a child or young person?

An adult (e.g. carers, teachers, birth parents) who may be concerned about the rights and best interests of children and young people in care can call us. We will explain the role of the GCYP and highlight the office’s focus on the voice and rights of children and young people in care.  We may encourage the adult to support the child or young person to contact GCYP directly, if they are able to.

We will seek information about the child or young person and the adult’s relationship to the young person to determine if the query is ‘in mandate’ and how best to help the individual young person.

What happens if the query/request falls outside the mandate?

GCYP’s role is restricted to advocating for and promoting the rights and best interests of the children and young people who are under the custody or guardianship of the Chief Executive of DCP.

An enquiry is ‘out of mandate’ if it relates to a child or young person who is not under custody or guardianship of the Chief Executive or who is not detained at the Adelaide Youth Training Centre (as mandated under the role of our office’s Training Centre Visitor).

The ARO will redirect these enquiries to an alternative service or process that can better respond to the issue.

How do you assess what role the GCYP will take on behalf of the child or young person?

GCYP’s role will look different depending on the presenting issues and the child or young person’s circumstances.

GCYP has a ‘threshold’ for intervention, which helps determine our response to requests for advocacy. The ARO will assess the request against the following threshold:

  • The issue has – or would have – a significant impact on the young person if it is not addressed. This includes where the matter poses an immediate safety risk or the nature of the issue will result in cumulative harm over time.
  • The young person is – or would be – seriously disadvantaged by a decision or a lack of service.
  • The issue has not been – or is unlikely to be – resolvable through other means in a timely way.

Additional consideration is also given to young people from priority groups, including children and young people who:

  • are Aboriginal and/or Torres Strait Islander
  • are culturally and linguistically diverse
  • have a disability, or
  • have suffered, or are alleged to have suffered, sexual abuse.

What are some examples of how you can help?

  • Talking with the young person about how they can use their own voice to raise the issue with their allocated DCP worker, their worker’s supervisor, or an existing complaints process
  • Helping the young person to identify someone in their own network who can support them to advocate for themselves
  • Talking with the adult enquirer about how they can advocate for the child or young person as a natural advocate and/or member of the care team, or other steps they need to take before GCYP will intervene
  • Making enquiries with DCP, on the young person’s behalf (and with their consent) to try to resolve the issue, before formal advocacy is necessary
  • Obtaining information from DCP to conduct a comprehensive assessment of the presenting issue/s and submitting a formal, written advocacy position to DCP on the young person’s behalf.

Upon initial contact, the ARO may refer the matter to an Advocate immediately, if it looks like the presenting issues will require ongoing advocacy support.

If the young person identifies as Aboriginal, the ARO will offer for them to speak directly with one of GCYP’s Advocates for Aboriginal children.

Do you address systemic issues that affect a larger cohort of children and young people in care?

We welcome contact from children and young people, and adults in the child protection space, in relation to the broader, recurring issues that affect the rights and best interests of children and young people in care.

One of the GCYP’s functions is to inquire and provide advice to the Minister in relation to systemic reform necessary to improve the quality of care provided for children and young people under guardianship.

Systems issues often take time, and persistence, to improve and resolve. GCYP may not be able to directly or immediately pursue a systems issue you raise with us; however, hearing about your concerns will provide us with unique insight into the circumstances and processes that affect children in care, generally, and will help us to prioritise issues for systemic advocacy in the future.

Training Centre Visitor’s Annual Report 2018-19

The number of children and young people detained in the Adelaide Youth Training Centre (AYTC) in 2018-19 has decreased, although residents who are Aboriginal or in care continue to be overrepresented, according to the latest Training Centre Visitor’s Annual Report.

Here is a snapshot of the report.

The year by numbers

In 2018-19, there were 608 admissions to the AYTC concerning 299 children and young people. Of these 299 individuals:

  • each resident was detained on average, two times
  • 50.5% were Aboriginal
  • 31.1% were children and young people under guardianship, primarily from residential care
  • 19.3% were females
  • 64 admissions were for children aged 10-12 years (an increase from last year).

Issues of concern

Issues of concern summarised in the 2018-19 annual report had already been identified throughout the year during our visiting and advocacy programs and review of records. The Training Centre Visitor Unit accordingly had made recommendations (based on the voices of the residents) prior to this report, about these concerns, including in relation to:

  • semi-naked searches
  • complaint processes
  • isolation and use of safe rooms
  • inadequacy of Aboriginal programs and cultural support
  • resident right to privacy
  • female hygiene products
  • incidents and use of force
  • room standards
  • unavailability of critical data (e.g. no data is currently available for residents with a physical, psychological or intellectual disability).

Positive changes to enhance wellbeing and safety of residents

The following positive changes have been made by the AYTC staff and management to enhance the wellbeing and safety of residents:

  • a reduction in the frequency, and improvement in recording of semi-naked searches
  • introduction of a ‘Yarning Circle’ (cultural program) for Aboriginal female residents
  • the development of a Medical Locum Attendance Log that tracks each medical incident from point of identification to the attendance of a locum
  • recognition of the need to develop better understanding of the needs of African and Muslim residents through building relationships with their communities.

Advocacy

The TCV Unit received 48 requests for advocacy, with 40 suitable for TCV advocacy on behalf of 31 residents.

The main themes for individual advocacy matters were:

  • use of safe rooms, isolation and lockdowns
  • interactions and access to staff
  • unit transitions and routines
  • placement within the centre and lengthy remand.

The TCV Unit worked with the Guardian’s Advocates (who have a mandate for children in care) to address the needs of nine individuals who required advocacy about their care and treatment within the AYTC and in care.

Looking forward

In the 2019-20 financial year, along with our ongoing visiting program and review of records, we will be:

  • conducting a pilot inspection later this month
  • continuing to address the absence of advocacy protection of the right of children and young people in the justice system while they are outside the walls of the AYTC (currently we are only mandated to advocate and oversee the best interests of this cohort when they are physically within the walls of the centre). We have recommended that the TCV mandate should expand to include these children and young people, ensuring the role meets the requirements of OPCAT (which Australian must put into place in late 2020).

Read the report in full.

TCV Unit prepares for pilot inspection to be held next month

The Training Centre Visitor (TCV) will conduct a pilot inspection of the Adelaide Youth Training Centre (AYTC) in late November. Such inspections, which are independent of government, aim to monitor standards and prevent abuse in places of detention. They are common around the world and elsewhere in Australia.

This pilot inspection is the first since the establishment of the TCV role and has been designed to provide oversight of the management of the training centre and the conditions of residents in the context of the Youth Justice Administration Act 2016, the Aboriginal and Torres Strait Islander Youth Justice Principle and the Charter of Rights for Youths Detained in Training Centres. Ultimately it is about ensuring the rights of the children and young people detained within the centre are being met and that the environment is conducive to meeting the objective of the Youth Justice Administration Act, including rehabilitation.

 What is the Training Centre Visitor Program?

The TCV Program was established in November 2017 to provide oversight of the rights of children and young people sentenced or remanded in custody in the AYTC. The role of Training Centre Visitor is held by Penny Wright (who is also the Guardian for Children and Young People) and she is supported by her staff in the TCV Unit to carry out functions outlined in the Youth Justice Administration Act 2016:

  • conduct visits to training centres
  • conduct inspections of training centres
  • promote the best interests of the residents of a training centre
  • act as an advocate for the residents of a training centre – to promote the resolution of issues to do with their care, treatment and control
  • inquire into and provide advice to the Minister in relation to any systemic reform needed to improve the care, treatment and control of residents or the management of a training centre, and
  • inquire into and investigate any matter referred by the Minister.

When is the pilot inspection?

The pilot inspection will be held over a week at the end of November.

How will the inspection be conducted?

Activities during the inspection week will include scheduled visits, individual interviews with residents, staff and management, focus groups and analysis of TCV and Departmental records from the past 12 months. These activities will be conducted at different times of the day and night, including the weekend, to give core stakeholders (e.g. residents and AYTC staff) the opportunity to be involved and have their say.

Information acquired, and observations made in the inspection process will then be complemented by information obtained through the TCV’s ongoing advocacy, visiting programs and reviews of records over the past 12 months. This will enable us to build a picture of life for children and young people detained at the AYTC during that time, not just those who are detained during the inspection week.

What will the inspection look at?

The inspection will address 10 Standards, and associated indicators, that have been drawn from the Youth Justice Administration Act 2016, the Aboriginal and Torres Strait Islander Youth Justice Principle and the Charter of Rights for Youths Detained in Training Centres.

These standards cover topics such as resident safety, health and access to proper health care, cultural rights (particularly for Aboriginal and Torres Strait Islander children and young people, who are seriously over-represented in detention), respect and dignity, education and training, case planning and access to grievance processes.

The standards and associated inspection methodologies have been developed specifically for this pilot inspection process.

Is the inspection complaint with OPCAT?

The inspection has been developed  to meet the requirements of the Optional Protocol to the Convention Against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT). Australia finally ratified this international agreement to prevent mistreatment in places of detention in late 2017 and must put measures in place to implement its requirements by the end of 2020.

These measures include setting up a National Prevention Mechanism (NPM) that must be independent from government and responsive to the needs of those held in various ‘places of detention’, including youth justice facilities. The role and functions of the TCV in the Youth Justice Administration Act 2016 were drafted to complement OPCAT requirement. The pilot inspection has been similarly designed, to the extent that current resources allow.

What will happen after the inspection?

Findings from the pilot inspection will be analysed and documented in a formal report that will be provided to the Minister for Human Services for presentation to Parliament in early 2020.

The inspection is a milestone in the establishment and implementation of the Training Centre Visitor Program. As such, the formal report will detail learning from the inspection and related processes and also make proposals about how best the TCV program and an inspection regime can develop in future years.

More information

If you have any questions about the upcoming inspection please contact the Training Centre Visitor Unit at [email protected] or by phone on 8226 8570.

Children’s Week – a safe place where children can thrive

picture of Penny Wright

By Guardian Penny Wright

As I reflect on this year’s theme for Children’s Week, that all children have the right to be healthy and safe, I wonder what this really means for the vulnerable young people who fall within my mandate as Guardian for children and young people in care.

Although there are many South Australian children and young people who have continuous access to nutritious food, quality health care and a safe home, there are many others who don’t. And for those who don’t, the consequences are far reaching, not only to their health but to the very core of their identity, family connections and faith that the world can be a good place.

The just-released Family Matters Report, which describes the over-representation of Aboriginal and Torres Strait Islander children in care, notes that a family’s access to safe and healthy housing has a profound impact on their ability to provide safe and supportive care for their children. When families cannot provide this kind of environment, it is often seen as ‘neglect’ and children are removed so they can be ‘safe’.  The paradox, as we know from my office’s own data, is that too many children and young people continue to feel, and remain, unsafe while in care.

According to the report, nearly one third of Aboriginal and Torres Strait Islander people are living below the poverty line, noting that poverty and homelessness are significant factors in decisions to remove children from their homes.

This alarming statistic reflects the over-representation of Aboriginal and Torres Strait Islander children in care; nearly 35% of children currently in care in SA are Aboriginal, with the nationwide rate being similar to that in SA.

Aboriginal and Torres Strait Island children who are removed from their homes suffer greatly from disconnection from their culture, destabilising their sense of identity and undermining relationships with their family and wider community. They are also more likely to be in care for the long-term and are less likely to be reunified with their family than non-Indigenous children.

Children don’t necessarily care for the fancy house and toys.  In fact, as highlighted in the SA Commissioner for Children and Young People’s latest report Leave No One Behind children weren’t so much concerned about the home in which they live and its contents as the emotional toll that ‘poverty stress’ creates in their families not being able to afford the basic necessities to run a household and provide safe care.

This presents us all with a wider, more systemic issue: how to ensure that families can afford to live sustainably and with dignity? There is now a chorus of voices across the social and political spectrum calling for an increase in Newstart, for instance, which has not been raised in real terms for 23 years.  From the OECD to local councils, from KPMG, former Prime Minister John Howard, the Business Council of Australia and the South Australian parliament (with unanimous multi-party support) to ACOSS and many organisations devoted to helping families in need, they all recognise that no-one can live adequately on Newstart. At a time when we have the highest number of children ever living away from their families under care and protection orders in South Australia, this is not an issue we can afford to look away from.

One of the recommendations from the Family Matters Report is to focus on preventative action and early intervention by ensuring families can obtain the resources and supports they need to provide safe care to their kids.

We all know that children can thrive when their parents are supported, and that prevention and timely intervention can be the key to children’s health and wellbeing. Rather than a future that sees more and more children taken away from their families, culture and community because of ’unsafe’ environments, it is crucial to invest in the resources families need for the healthy and safe environment in which their children can thrive. Not only will this benefit every child or young person who can ultimately stay at home with their family – but SA as a whole, as thriving kids and families contribute to a stronger, safer community.

 

Benefits of sport to improve outcomes of young people at risk

We all know sport is great for our physical and mental health. Engaging in a team sport offers many benefits, including developing our physical skills, creating a sense of belonging, boosting our self-esteem and developing resilience and social connections. Playing sport can also help us learn to cooperate and listen to others.

These benefits should not be downplayed, especially for young people who are at risk of not being exposed to developing these skills in their own home environment.

In fact, sport and human rights advocate Craig Foster recently emphasised the importance of sport in education and awareness, highlighting sport can play a fundamental role in helping young people gain a better understanding of their rights.

The UN Convention on the Rights of the Child states that children have the right to: live a full life and that governments should ensure children survive and develop healthily; join groups and organisations; and relax, play and join in a wide range of leisure activities – all of which sport can play a large role in.

The Charter of Rights for Youths Detained in Detention Centres also reaffirms the right for residents to get exercise and to go outside every day, except when the weather is bad. It also includes the right to participate in activities and programs that help a young person’s rehabilitation.

A UK review into how sport could stop people reoffending outlined that sport participation in prisons can contribute to reducing violence and conflict, developing communication skills and increasing opportunities for gaining education and employment upon release.

With this in mind, we were delighted to hear the Adelaide Youth Training Centre (AYTC) have recently installed football goal posts at the Goldsborough Road campus. Residents had campaigned for more opportunities to engage in sport so it is great to see they have been listened to and that their rights to participate in exercise and activities are being enhanced in this way.

Residents have told us they were happy with the addition of the new goal posts, with staff reporting residents are making good use of the new facilities and are enjoying the opportunity to be competitive with one another.

It will be interesting to hear what difference the addition of the goal posts will make in the lives of these young people within the centre.

Report highlights privacy issues at youth training centre

The right to privacy when using the toilet and showering, and the standard of bedroom facilities are just some of the issues of concern in the latest Training Centre Visitor’s (TCV) report.

The TCV’s Visiting Program and Reviews of Records Term 4 report reports on the visiting program and associated review of records undertaken in term 4 in 2018, at both the Jonal and Goldsborough campuses of the Adelaide Youth Training Centre (AYTC).

Privacy issues

At the time of writing the report, cameras had been fitted into some bedrooms at the Jonal campus; now all bedrooms within the campus have had cameras installed. Camera footage is viewable on multiple screens in the main office area of the unit which are visible to staff, visiting personnel and other residents. Photographs used in the Ombudsman SA’s report on the use of spit hoods in the AYTC, released last week, show that cameras in rooms directly oversee the toilet and shower area.

The TCV acknowledges the importance of cameras to monitor safety of young people at times of increased risk, but not switching cameras off for toileting or blurring certain areas of the footage undermines a young person’s inherent dignity.

AYTC residents have expressed their concern about the lack of privacy:

“They watch us on the toilet, that’s just yuck.”

“Some staff turn the screen in the office around, some cover it, but I’m always on the screen.”

“We expect to be on camera if we are fresh in, or play up or having silly thoughts, not all the time.”

This remains an issue to be resolved.

Review of bedroom standards

The standard of bedrooms was also a focus in term 4. All bedrooms were reviewed at both campuses, with some lacking the basic features and amenities that would constitute a ‘bedroom’ for other children and young people.

The National Quality of Care Standards and Design Guidelines for Juvenile Justice Facilities in Australia and New Zealand outlines that to “maxim[ise] young people’s chances of rehabilitation and reintegration into society” it recommends that each bedroom should include a bed, desk, chair, clothes storage, shelving and a secure cupboard.

It was noted in the report that some AYTC bedrooms were bleak and contained minimal furniture and very few personal items, and included the removal of light switches and carpets. If a young person was required to eat in their room, they would need to do so on their bed.

Recommendations

As a result of these findings, the TCV has recommended that young people are advised of their rights to privacy and to have the bedroom camera turned off for toileting if they so wish, as well as ensuring the bedrooms meet the minimum standards of what constitutes a bedroom.

Room refurbishment is a costly exercise, and since writing the report, staff at the AYTC are making plans to refurbish some of the rooms in the coming months.

The TCV Unit in the Guardian’s office is currently preparing to conduct the first formal inspection of the AYTC later this year which will address selected standards and monitor matters that have been raised in TCV’s earlier reports. The formal inspection report will be published early next year.

ANZCCG commends documentary ‘In My Blood It Runs’

An upcoming documentary that tells the story of Dujuan, a 10-year-old Arrernte/Garrwa boy, as he tries to overcome systemic injustices, has been given full support by the Australian and New Zealand Children’s Commissioners and Guardians (ANZCCG).

As SA Guardian and Training Centre Visitor, Penny Wright is a member of this peak body, which is made up of those entrusted with safeguarding the rights and interests of children and young people in Australia and New Zealand. After watching an advanced screening of ‘In My Blood It Runs’ earlier this year, the ANZCCG have issued a joint statement commending the documentary and highlighting the ‘value and importance of listening to and understanding children’s voices and experiences from their own perspective’.

‘In My Blood It Runs’ follows the charismatic young ‘healer,’ Dujuan, and his family as they share their experiences trying to prevent Dujuan from entering the criminal justice system. After becoming increasingly disengaged from school, Dujuan soon comes under the watchful eye of the police and welfare agencies. But through the love and support of his family and community, Dujuan has been able to avoid falling into the justice system and has begun a powerful campaign to raise the awareness of addressing systemic racism that young Aboriginal children too often face.

Dujuan travelled to Geneva earlier this month and gained significant media coverage when he became one of the youngest people ever to give a speech to the Human Rights Council of the United Nations. He shared his experiences about the youth justice system to build support for Aboriginal-led education models that would help prevent youth offending and support their connection to their culture and language. You can watch his speech here.

The ANZCCG encourages all Australians to watch this film and to share its message of ‘children having access to culturally safe, inclusive schools; addressing systemic racism in all our institutions; and preventing the criminalisation of young children like Dujuan, including reforms to raise the minimum age of criminal responsibility’.

‘In My Blood It Runs’ will be in cinemas in February 2020.

Read the full ANZCCG statement.

CREATE celebrates 20 years

This year CREATE Foundation turns 20 and is celebrating with a number of birthday parties across Australia.

Earlier this month, Guardian Penny Wright attended the festivities in Adelaide, which included a lunch provided by the Rapid Relief Team, along with face painting and balloon twisting.

‘It was great to attend CREATE’s 20th birthday at beautiful old Brocas House in Woodville and celebrate their crucial role in the lives of many children and young people in care,’ Penny said.

‘Young people often tell me CREATE is there for them and how connected, supported and genuinely respected they feel,’ she said.

CREATE is the national body representing the voices of children and young people with a care experience. They offer programs, services and support across Australia for children and young people in foster care, kinship care and residential care.

CREATE can also be a strong and stable influence and connection for young people in care when everything else is changing at 18.

Sonja Brown is one of the young people whose life has been influenced as a result of CREATE.

‘I first had contact with CREATE when I was about 13. But I really got involved with them at 16. I went to every camp and helped plan some of them,’ she said.

‘They were the first people I contacted when I was kicked out at 18. They referred me to some youth housing services. When I told them the other services wouldn’t help me because I had a pet they still tried to help me find emergency housing,’ she said.

Sonja Brown has gone on to become a Young Consultant through CREATE’s Speak Up training, working to help other children and young people in care.

Our Office would like to say a big happy birthday to CREATE, and congratulations on the support you have given to the children and young people in care over the last 20 years. We echo what young people tell us: You really are awesome!!

CREATE SA State Coordinator Amy Duke, our Community Advocate Karina-Michelle Yeend and Guardian Penny Wright, and CREATE Youth Consultant Lisa Hoggard

Sonja Brown and Guardian Penny Wright

Guardian Penny Wright all smiles with other party guests

Clowning around

Extending the benefits of foster and kinship care

picture of Penny Wright

By Guardian Penny Wright

In South Australia, there are currently 3418 children and young people in foster or kinship care. This represents 85 per cent of children in care.

The benefits of family-based environments for children or young people who cannot live with their own family are well-known. They can provide a stable, safe and secure home where young people experience positive relationships with parental figures and, at their best, feel loved and nurtured.

In addition, kinship care can allow the child or young person to maintain their connections to family, community and culture. Conserving this connection to community, culture and spiritual identity is especially important for Aboriginal and Torres Strait Islander children and young people.

This podcast from Radio National, ‘A Portrait of a Foster Family,’ captures beautifully the joy and challenges of offering kids a home…

For many years, a young person’s 18th birthday has meant an end to most of the support available to them, with the end of payments for their carer or foster parent. Frequently this has meant leaving the home they have known, although some foster and kinship carers continue to offer and provide care if they are able.

Very few young people in Australia face complete independence and an end to care and support on their 18th birthday.  It seems harsh and illogical that we currently have systems that treat young people who have lived in care so differently from those who have grown up with their own families. What might this feel like? We get a sense in this short video of Keira’s Story.

Advocates (including those from our Office) have long been calling on governments to extend support beyond 18 and now a national campaign, ‘HomeStretch’, is working to raise the age of leaving care across Australia. Last month, a symposium in Sydney brought together policy developers, service providers and academics to explore what extending care until 21 across Australia could look like.

According to Home Stretch, within one year of leaving care at 18, 50 per cent of young people will find themselves unemployed, homeless, in jail or a new parent. There is clear evidence that extending care until 21 provides vulnerable young people with extra security as they enter the workforce or further education and pave their way into adulthood. Deloitte Access Economics presented the findings from their Victorian study into the costs and benefits of extending the age of care to 21 and found extensive savings for government in housing supports, justice costs and those relating to alcohol and other drugs, welfare and hospital funding (with better outcomes in mental and physical health, employment, education, social and civic connectedness and a reduction in intergenerational disadvantage).

I attended the symposium and can see that the shift to extending care until 21 for all young people in care would be life changing.

Thankfully, in January of this year, the South Australian government introduced the Stability in Family Based Care program which extended foster/kinship carer support payments for some young people up to the age of 21. Tasmania, Victoria and Western Australia have also started to take some action on this.

So far, of about 65 eligible young people in South Australia, 17 have accessed the program. A further four young people yet to turn 18 have been referred to the program and more than 100 are set to become eligible over the next three years.

This is a welcome development in South Australia but currently this option only applies to young people in foster and kinship care. At this stage there is no similar provision for young people living in residential care who often approach their 18th birthday with trepidation, uncertainty and anxiety as they face an end to the structures, support and relationships they have known up to that point.

Extending care for those in foster and kinship care is an important step but we must ensure the remaining young people in our state’s care system are not left behind.

In the words of the campaign, #letsfinishwhatwestarted and #makeit21.

National Child Protection week

picture of Penny Wright

By Guardian Penny Wright

This week is National Child Protection Week, an annual event that aims to engage the whole community in protecting children and supporting families.

This year’s theme introduces the idea of a ‘child development’ communication frame. Rather than talking about good, bad or effective parenting, the child development communication frame shifts the focus to the support parents need to raise thriving children.

This approach reflects the evidence that children do well when their parents are supported and that we can all play a part in supporting parents when they need help to navigate life’s choppy waters.

This is based on research from the Frameworks Institute, commissioned by the Parenting Research Centre that looks at how the way we communicate can affect children’s outcomes.

By changing the way we talk about parenting, by avoiding criticism and judgement, we can focus on what effective parenting is really about – ensuring children are provided with a safe and stable environment that enables them to thrive.

Effective early intervention and prevention programs for families at risk of entering the child protection system are essential to ensuring parents are supported. For this reason, we welcome the $3 million in funding to trial an intensive family support program for South Australian families in the northern suburbs that targets support to those at risk.

In situations where children are no longer safe and protected from abuse and neglect and do enter care, it’s important they remain the central focus of our thoughts and communication.  Each child in care is a unique individual in a huge system. To avoid the risk that they may be overlooked or ‘lost’, we are committed to adopting a child-centred approach in our advocacy and visiting functions. As advocates, we will continue to encourage others to do the same in what can sometimes be an overwhelming and complex structure.

This National Child Protection Week, and every day, we can all play a role in ensuring children are safe and protected from harm. The words we choose have impact.  The way we talk about children can become their inner voice. Let’s all work together to communicate what is really at stake – a happy, healthy future for all of our children.